This is an agreement between Customer and IVH Hotels (“IVH”) as well as between Hotels and IVH.Welcome to the ivhtravel.com website (the “Website”). This Website is provided solely to assist independent-minded customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, as well as to assist independent hotels in providing their availability and services for travel-related hotel goods and for no other purposes. The terms “we”, “us”, “our” and “IVH Hotels” refer to IVH Hotels, a subsidiary of InnSuites Hospitality Trust and its affiliates. The term “you” refers to the customer or hotel visiting the Website and/or booking/providing a reservation/hotel room through us on this Website, or through our reservation service agents.
The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us, our suppliers and/or our providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.
(i) use this Website or its contents for any commercial purpose;
(ii) make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand/supply;
(iii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
(iv) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
(v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
(vi) deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
(vii) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization. If your booking or account shows signs of fraud, abuse or suspicious activity, IVH may cancel any bookings associated with your name, email address or account, and close any associated IVH accounts. If you have conducted any fraudulent activity, IVH reserves the right to take any necessary legal action and you may be liable for monetary losses to IVH, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact IVH Customer Service.
Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of reservations, products, or services. Hotels may change their prices without notice. We/Hotels reserve the right to cancel your booking if full payment is not received in a timely fashion. Some hotel suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay. Such deposit is unrelated to any payment received by IVH Hotels for your hotel booking. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
1. Member agrees to allocate a certain number of rooms and/or suites or provide on a free sale/sell & report to IVH and payment for booked rooms. This License Agreement is for the form of payment (Split payment (preferred),IVH Collect, Member Collect or combination of IVH/Member Collect) selected by the Member under Payment Procedure in Section G of this agreement. Member has the right to close out rooms and must submit close out requests via email to email@example.com allowing 48 hours to process such requests, or close inventory via their Property Management System (PMS)/Central Reservations System (CRS) or Channel Manager (CM) integration or via the IBCMarketplace.
2. Member has access to training via online tutorials and an initial training demonstration free of charge and included in the IBC services are support assistance at firstname.lastname@example.org.
3. Member provides rates to IVH by either a) connections via PMS or CRS or Channel Manager or b) rates are entered in the IBCMarketplace by Member or by IVH when provided manually by email to email@example.com.
4. Upon receipt of a reservation, IVH will communicate such reservation to Member via email and/or PMS, CRS or Channel Manager integration, and Member shall honor such reservation. Member will provide hotel confirmation to IBC upon request.
5. Rates & Commissions:
a) IBC will invoice the member for their monthly fee in accordance with the service package selected by the member using IVH’s automated invoicing platform in IBC Marketplace.
b) Member agrees to provide and maintain BAR/Rack rates in parity which are commissionable to IVH at the commission rate specified in the service package selected by the Member for all rooms allocated for sale through IVH and all other selected booking channels including private unique demand channels to a specific set of targeted travelers that have an existing customer relationship with Google and captive channels.
c) Additional GDS/IDS listing and transaction fees or other incremental fees incurred for these services may apply.
d) Member is responsible for Travel Agents commission fees, if applicable.
6. IVH services are transparent to the Member and IVH agrees to share all available guest contact information with the Member receiving the guest’s booking. Member has the right to apply their Member guest information for re-marketing and other guest marketing applications.
7. Cancellation / No Show Policy
Member will provide their standard cancellation and no show policy to IVH. In the event that no policy is provided or Member fails to insert their policy in IBCMarketplace then the following policy will prevail: All cancellations made up to 24 hours of arrival will be entitled to a full refund. Cancellations within 24 hours of arrival will result in a penalty equal to one-night room rate and tax.
8. In consideration of participation in the private channels the following additional terms and conditions apply: Member agrees that the Commission paid on Room Rate to IVH is private, confidential and shall not disclose it to any Member’s guest without the consent of IBC, and Member shall take such steps as may be reasonably necessary to give effect to the foregoing (i.e. showing only a “masked or full rate” to the Member guest on the guest Member registration card or any other guest communication).
9. Member agrees to have the IVH name listed on meta-sites and Ivhtravel.com for direct bookings alongside OTAs. If the member prefers their hotel name be listed on meta-sites; hotel may ask to upgrade to IBC’s services for the hotel name and/or words official website. Members can at their discretion request the dynamically created landing page to look like their website.
10. If a Member wishes to provide the InnCentives Loyalty Program on reservations NOT booked through IVH, hotels may at their option, upgrade to include InnCentives for an additional fee on non-IVH or direct business.
12. IBC will act as the Member’s merchant of record on Split Pay and IVH Collect. IVH Collect payments will incur an additional 2.5% processing fee for any transactions as outlined in this agreement. IBC will reimburse Member all credit card chargeback plus any credit card chargeback processing fees. Member will provide any necessary documentation requested timely to IBC, or IBC’s credit card processor, to defend any chargeback claims. IBC will be solely responsible for managing the chargeback process and IBC will decide whether to defend the chargeback request.
13. This agreement has a one (1) year term and will auto-renew for one (1) year terms unless terminated by either party with or without cause by providing a written termination notification no less than ninety (90) days prior to the effective termination date. All monthly service fees due by the member to IBC must be paid in full through to the effective termination date.
14. IVH and IBC are not liable to the Member or any third party under any theory of law, for any indirect, incidental,punitive, special or consequential damages, including, but not limited to loss of profits, business interruption, and/or loss of information or data, even if advised of the possibility of such damages, incurred or suffered by the other arising as a results of or related to any part of this agreement. Notwithstanding anything to the contrary herein, IBC’s and/or Member’s maximum aggregate liability to Member/Member pertaining to this agreement for any causes of action whatsoever, and regardless of the form or cause of action, will be $100.
15. By signing any online forms on www.ivhtravel.com, you represent and warrant: that you currently control and/or own the property(s) and are properly authorized and entitled to the amounts due for bookings at this property(s) and to direct payment of such amounts to the addressee or into the account referenced above: and you have the full power and authority to act on behalf of and bind the property. Further, by signing this form you agree to indemnify, defend and hold harmless, at the request of IBC, the Company, their affiliates, members, directors, officers, employees, and agents from and against any and all claims made by any previous owner or operator of the property relating to or arising from any amounts paid by any of the Companies as direct on the Banking Information Form. Further, by signing this membership form, you hereby accept and understand the terms and conditions set forth on the IVH and IBC company websites.
The Member has reviewed the Terms & Conditions of this Licensing Agreement and with their signature accepts said Licensing Terms & Conditions for the IBC trademark and services as described for the Member. Both parties hereto have executed this Agreement on the date of the Member's signature below:
You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that IVH Hotels may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you. If you submit more than one review for the same hotel, only your most recent submission is eligible for use.
Some IVH affiliate sites use translate tools made available on this website to enable you to translate content. The translate tools typically use an automated process to translate text and this may result in inaccuracies. Your use of the Translate tool is entirely at your own risk. IVH Hotels does not warrant or make any promises, assurances or guarantees as to the accuracy or completeness of the translations provided by translation tools on this website.
You acknowledge that IVH pre-negotiate certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. You also acknowledge that IVH provide you services to facilitate such booking of reservations for a consideration (the “facilitation fee or credit card fee”). The room rate displayed on the Website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by IVH and the facilitation/credit card fee retained by IVH for their services. You authorize IVH to book reservations for the total reservation price, which includes the room rate displayed on the Website, plus tax recovery charges, service fees, and where applicable, taxes on IVH’s services. You agree that your credit card will be charged by IVH for the total reservation price. Upon submitting your reservation request you authorize IVH to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.
You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for our services, IVH do not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that IVH pay to the hotel supplier for taxes due on the hotel’s rental rate for the room. The hotel suppliers invoice IVH for tax amounts. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. None of IVH act as co-vendors with the supplier with whom we book or reserve our customer’s travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by IVH to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain service fees as additional compensation in servicing your travel reservation. Service fees retained by IVH for their services vary based on the amount and type of hotel reservation.
You may cancel or change your prepaid hotel reservation, but you may be charged the cancellation or change fee indicated in the rules and restrictions for the hotel reservation. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel prior to your date of arrival, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation.
You may not book more than 10 rooms online for the same hotel/stay dates. If we determine that you have booked more than 10 rooms in total in separate reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book 11 or more rooms, you must contact IVH’s group travel specialists by phone at (520) 622-0923 or by filling out the group travel form online. One of our group travel specialists will research your request and contact you to complete your reservation. You may be asked to sign a written contract and/or pay a nonrefundable deposit.
With certain hotels, you may be presented with the option to pay online now or pay later with a 4pm hold at the hotel. If you select the “Pay Online Now (for late arrival)” option, IVH will charge the amount to your credit card in US dollars immediately. If you select “Pay Later at the Hotel”, the hotel will charge your credit card in the local currency at the time of your stay. Please note that taxes and fees vary between the two payment options. Tax rates and foreign exchange rates could change in the time between booking and stay.
You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. IVH has no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.
Passport and Visa: You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.
Health: Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.
BY OFFERING TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, IVH DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, IVH and IVH Affiliates do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, IVH Hotels expressly reserves the right to correct any pricing errors on our Website and/or pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.
Hotel ratings displayed on this Website are intended as only general guidelines, and IVH and IVH Affiliates do not guarantee the accuracy of the ratings. IVH, the IVH Affiliates and their respective suppliers make no guarantees about the availability of specific products and services. IVH, the IVH Affiliates and their respective suppliers may make improvements and/or changes on the Website at any time.
IVH, the IVH Affiliates and their respective suppliers make no representations about the suitability of the information, software, products and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by IVH or the IVH Affiliates. All such information, software products, and services are provided “as is” without warranty of any kind. IVH, the IVH Affiliates and their respective suppliers disclaim all warranties and conditions that this Website, its servers or any email sent from IVH, the IVH Affiliates and/or their respective suppliers are free of viruses or other harmful components. IVH, the IVH Affiliates and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.
The carriers, hotels and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of IVH or the IVH Affiliates. IVH and the IVH Affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. IVH and the IVH Affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.
In no event shall IVH, the IVH Affiliates and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if IVH, the IVH Affiliates and/or their respective suppliers have been advised of the possibility of such damages.
If, despite the limitation above, IVH, the IVH Affiliates or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of IVH, the IVH Affiliates and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to IVH Hotels in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.
You agree to defend and indemnify IVH, the IVH Affiliates, InnSuites Hospitality Trust and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
(b) your violation of any law or the rights of a third party; or
(c) your use of this Website.
This Website may contain hyperlinks to websites operated by parties other than IVH Hotels such hyperlinks are provided for your reference or to enhance your visit only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by IVH, IVH Affiliates, and/or our respective suppliers, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.
Unless Licensee opts out by notifying Seekda in writing of same, Licensee hereby elects to participate in other marketplaces (each, a “Marketplace”) that Seekda or any licensee of Seekda (each, a “Seekda Licensee”) may make available through the Seekda platform. Licensee acknowledges that additional terms and conditions may apply to each such Marketplace and agrees that its participation in such Marketplace is confirmation of its acceptance of same. Marketplaces include but are not limited to timeshare, fractional ownership and credit card companies.
If a currency convertor is used, the following terms and conditions apply: Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are many times not updated every day. Check the date on the currency converter feature for the day that currency was last updated. The information supplied by this application is believed to be accurate, but IVH, the IVH Affiliates, and/or our respective suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.
Some banks and credit cards impose fees for national and international transactions. If you are making a booking from inside or outside of the United States on a US credit card, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international travel may be considered to be an international transaction by the bank or card company, since IVH Hotels may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.
All contents of this Website are © 2012 InnSuites Hotels and Suites. All rights reserved. IVH Hotels is not responsible for content on websites operated by parties other than IVH Hotels Other logos and product and company names mentioned herein may be the trademarks of their respective owners.
If you are aware of an infringement of our brand, please let us know by e-mailing us at firstname.lastname@example.org. We address messages at this email address.
IVH respects the copyrights of others. If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it isn’t properly filled out or if the complaint is incomplete:
1.A clear identification of the copyrighted work you claim was infringed.
2.A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Website, such as a link to the infringing material.
3.Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
4.A statement that you have a “good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law.”
5.A statement that “the information in the notification is accurate, and under penalty of perjury, the complaining party is authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.”
6.The notice must be signed by the person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices with respect to this Website should be sent to us by email to email@example.com for the fastest resolution.
You may also send us your notice using the contact information below:
Attn: IP/Trademark Legal Dept.
1625 E Northern Avenue, Suite 105
Phoenix, Arizona 85020
We will review and address all notices that comply with the requirements above. If we remove or disable access in response to such a notice, we may notify the owner or administrator of the affected site or content so that he or she can make a counter notification.
We suggest that you seek legal counsel before filing a notice. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages (including costs and attorneys’ fees).
IVH has adopted a policy of terminating, in appropriate circumstances and at IVH’s sole discretion, subscribers or account holders who are deemed to be repeat infringers. IVH may also at its sole discretion limit access to the Website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer when filing your notice.
This Website is operated by a U.S. entity and this Agreement is governed by the laws of the State of Arizona, USA. You hereby consent to the exclusive jurisdiction and venue of courts in Maricopa County, Arizona, USA, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph.
You agree that no joint venture, partnership, or employment relationship exists between you and IVH as a result of this Agreement or use of this Website.
Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and IVH Hotels with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and IVH Hotels with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.
For quick answers to your questions or ways to contact us, visit our Reservations Center. Or, you can write to us at:
IVH Hotels, Attn. Service
475 North Granada Avenue
Tucson, Arizona 85704